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For more information, please call us at 800.787.2568.

Nevada Health Centers
Northern Nevada
3325 Research Way
Carson City, NV 89706

Nevada Health Centers
Southern Nevada
1799 Mount Mariah 
Las Vegas, NV 89106

Nevada Health Centers
Northeastern Nevada
762 14th St.
Elko, NV 89801

Coronavirus information for patients

Coronavirus Disease 2019, also known as COVID-19, is a new illness that is presently circulating in many parts of the world, including the United States. Symptoms of the virus can be similar to other common respiratory illnesses.

Nevada Health Centers (NVHC) has been actively preparing to address COVID-19, and here are some things you need to know:

NVHC Virtual Care – see a provider from home

We may be able to evaluate you from your Internet-connected smartphone, tablet or computer. Medical, behavioral health, and emergency dental appointments are available.

Virtual Care Hours
7:30 a.m. to 4:30 p.m.
Monday – Friday

To qualify for a virtual visit:

  • You must have an Internet-connected smartphone, tablet, or computer with video and audio capability. Some restrictions or limitations may apply.
  • If you meet the qualifications above, please click the “Schedule a virtual visit” button below:

 

General system requirements

You must have a video/audio-capable mobile phone, tablet or laptop/desktop computer with a strong WiFi or cellular connection. Chrome or Firefox browsers are required. Most modern devices meet our connectivity requirements; however, individual circumstances and signal strength may vary. In some cases, technology limitations may limit or degrade our ability to connect with you, but we will do our best to make sure your experience is the best it can be.

 

Schedule a virtual medical or behavioral health visit

Providing treatment for dental emergencies

Nevada Health Centers Eastern Family Dental Center and Elko Family Dental Center are currently open for dental emergencies and a limited number of other procedures.

Dental emergencies include the following:

  • Bleeding that doesn’t stop
  • Painful swelling in or around your mouth
  • Pain in a tooth, teeth or jaw bone
  • Gum infection with pain or swelling
  • After surgery treatment (dressing change, stitch removal)
  • Broken or knocked-out tooth
  • Denture adjustments for most patients
  • Snipping or adjusting wire of braces that hurts your cheek or gums


Eastern Family Dental Center (Las Vegas)
Call 702.597.3898

Elko Family Dental Center (Elko)
Call 775.738.5850

We also have the ability to evaluate dental emergencies virtually, using your Internet-connected smartphone, tablet or computer. Some restrictions apply.

A virtual dental appointment is appropriate if you are experiencing a dental emergency but are not sure if you need an in-office appointment.

Schedule a virtual dental visit

What to do if you’re experiencing an emergency

If you are having significant trouble breathing or feel that you are experiencing a medical emergency, please call 911 or visit your local hospital emergency room.

What to expect if you visit one of our health centers – safety first!

If you visit one of our health centers and have respiratory symptoms, you may undergo special screening procedures designed to protect you, our patients, and our staff.

This may include being asked to wear a protective mask, being placed in a special waiting area or room, being asked to wait inside your vehicle until your appointment time, or being directed through a special entrance.

Our staff is well trained to practice and enforce proper safety measures, including the following:

  • Clinical staff have their temperatures taken regularly, are screened for COVID-19 symptoms, and are cleared to work before coming into our clinics.
  • All surfaces in patient rooms are cleaned and disinfected after each visit.
  • Staff are wearing facemasks and, as required, other personal protective equipment to ensure your safety — and theirs.

What to do if you have general questions

Please call our toll-free number if you have additional questions: 800.787.2568

Personal protective equipment (PPE) needs for staff

Staff at our health centers have a critical need for N95 respirator masks and other PPE. Our Nevada Health Foundation is joining with our communities to source and collect these items. We are currently accepting donations of type N95 respirator masks in original sealed packaging and will distribute to NVHC clinical staff and other community partners in need. If you are in possession of N95 respirator masks and wish to donate them, please contact one of our Development Team members listed below to coordinate drop off.

Northern Nevada
Leslie Maple
775.508.9505
lmaple@nvhealthcenters.org

Southern Nevada
Erika Albini
702.217.7661
ealbini@nvhealthcenters.org

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